December 10, 2021 by Admin
During a period of financial crisis, an enterprise is evaluating its IT service strategy. The board of directors recognizes the need to save money without sacrificing the quality of IT services provided. To achieve this objective, the IT strategy committee should FIRST:
- re-design IT service management processes.
- cancel discretionary IT projects.
- reduce the total cost of ownership of IT services.
- re-prioritize the IT investment portfolio.