Which of the following should be the PRIMARY goal of implementing service level agreements (SLAs) with an outsourcing vendor?

December 10, 2021 by Admin

Which of the following should be the PRIMARY goal of implementing service level agreements (SLAs) with an outsourcing vendor?

  • Establishing penalties for not meeting service levels
  • Complying with regulatory requirements
  • Achieving operational objectives
  • Gaining a competitive advantage

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