Which of the following is the MOST appropriate mechanism for measuring overall IT organizational performance?

December 10, 2021 by Admin

Which of the following is the MOST appropriate mechanism for measuring overall IT organizational performance?

  • IT balanced scorecard
  • Service level metrics
  • Maturity model
  • IT portfolio return on investment

Explanation:

Reference: https://www.researchgate.net/publication/215879518_Measuring_the_Performance_of_IT_Service_Management

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