When developing an IT training plan, which of the following is the BEST way to ensure that resource skills requirements are identified?

December 11, 2021 by Admin

When developing an IT training plan, which of the following is the BEST way to ensure that resource skills requirements are identified?

  • Determine training needs based on the capabilities to support the IT strategy
  • Ask managers to determine IT training requirements annually
  • Survey employees for IT skills requirements based upon technology trends
  • Extract training requirements from deficiencies reported in customer service satisfaction surveys

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