December 23, 2021 by Admin
When contracting with an outsourcer to provide security administration, the MOST important contractual element is the:
- right-to-terminate clause.
- limitations of liability.
- service level agreement (SLA).
- financial penalties clause.
Explanation:
Service level agreements (SLAs) provide metrics to which outsourcing firms can be held accountable. This is more important than a limitation on the outsourcing firm’s liability, a right-to-terminate clause or a hold- harmless agreement which involves liabilities to third parties.