December 10, 2021 by Admin

An enterprise recognizes that a large percentage of its IT employees are eligible for retirement in the next five years. A significant amount of institutional knowledge resides with retirement-eligible staff. From the board’s perspective, which of the following is the GREATEST concern for the enterprise in this situation?

• Service delivery to the business
• Loss of key IT personnel
• Lack of timeline for succession plan
• Lack of process documentation