An IT steering committee is evaluating whether a third-party supplier is delivering the correct level of service. Reviewing which of the following will provide the BEST information to the committee?

December 11, 2021 by Admin

An IT steering committee is evaluating whether a third-party supplier is delivering the correct level of service. Reviewing which of the following will provide the BEST information to the committee?

  • Vendor status reports
  • Key performance indicators (KPIs)
  • Operational cost reduction reports
  • Service portfolio management

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